Wellsolidarity is committed to providing high quality well construction services to its customers in disadvantaged countries. Due to the nature of our business, no refunds will be possible once well construction has commenced. However, in exceptional situations such as conflict, natural hazard, or any other force majeure event preventing the construction of the well, Wellsolidarity reserves the right to cancel the order and make a potential refund.
We understand that customers may have concerns about refunds and order cancellations, which is why we are here to answer any questions you may have. Please contact our customer service team at Wellsolidarity@gmail.com if you have any questions or concerns regarding your well construction order.
Please note that the decision to refund or cancel an order in cases of force majeure remains at the discretion of Wellsolidarity. We undertake to comply with the laws and regulations in force for refunds, but we can not guarantee a refund in all situations.
Thank you for your trust and support for our mission to provide sustainable access to drinking water for the most disadvantaged communities.